Terms And Conditions

By accessing and using this website, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use our website or services.

You must be at least 18 years old to purchase from our website.
If purchasing on behalf of a minor, you confirm that you are the parent or legal guardian.

Our products are dietary supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on our website is for general informational purposes only and should not replace professional medical advice.
Customers should consult a healthcare professional before using any supplement, especially if pregnant, nursing, taking medication, or having a medical condition.

When using our website, you agree that you will not:
Engage in fraudulent, abusive, or illegal activities.
Attempt to interfere with the website’s functionality or security.
Use automated systems (bots, scrapers, crawlers) to extract data without written consent.
Resell or redistribute products purchased from our website without authorization.
Misrepresent your identity, payment details, or shipping information.

All orders are subject to acceptance, availability, and our confirmation.
Prices are listed in Thai Baht (THB) unless otherwise stated, and may change at any time without notice.
Taxes, duties, and delivery charges (where applicable) will be clearly stated at checkout.
You agree to provide accurate and complete billing and payment information.
Payment must be made using approved methods at the time of order. We reserve the right to cancel any order if fraud or unauthorized payment is suspected.

We may, at our discretion, limit the quantity of products purchased per order, per person, or per household.
Restrictions may apply to orders using the same customer account, payment method, or shipping address.
Large or bulk orders may require additional approval before processing.

We deliver within Thailand (and selected international locations, if applicable).
Delivery times are estimates and may vary due to factors beyond our control.
Risk of loss passes to you upon delivery.

Any suggestions, ideas, reviews, or feedback submitted to us become the property of Vitals.
We may use such feedback without restriction, compensation, or acknowledgment.
You agree not to submit unlawful, defamatory, or infringing content through our website.

All content on this website, including text, graphics, product images, designs, software, trademarks, and logos, are the property of Vitals or its licensors.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.
The “Vitals” name, logo, and related marks are protected trademarks. Unauthorized use is strictly prohibited.
You may download or print materials only for personal, non-commercial use.

We reserve the right to suspend or terminate your access to the website at our discretion if you violate these Terms & Conditions.
Termination may occur without notice and may include cancellation of pending orders.
Upon termination, you must cease all use of our website and destroy any downloaded materials.

To the fullest extent permitted by law, we disclaim all warranties, express or implied. We are not liable for any damages, injuries, or health issues arising from the use or misuse of our products.

These Terms & Conditions are governed by the laws of the Kingdom of Thailand.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Thailand.

Your personal information is collected and processed in accordance with our Privacy Policy.

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting on our website.

For questions or concerns, please contact:

Vitals, 29 Vanissa Building, Building B,
21st Floor, Room B, Chidlom Soi, Ploenchit Road,
Lumphini Subdistrict, Pathum Wan District,
Bangkok 10330

Email: info@vitals.co.th